Your location has a job to do.
Rider location helps with pickup and nearby Drivers. A Driver who stays Online shares location for availability; active trips also use location for progress, even with the app minimized or screen locked.
Your data, explained simply.
A plain-language guide to TUKU location, identity checks, trip records, chat, notifications and deletion controls.
A Driver profile needs a review.
Identity documents, a selfie and vehicle details help the team review Driver applications. This is private onboarding information.
A trip leaves a record.
Ride requests, locations, state changes, fares, cash confirmation and ratings support trip history and operations. Recent destinations are also saved locally on your device.
Chat and alerts help you coordinate.
Trip chat messages are stored for the ride. Device tokens let Firebase/FCM deliver notifications. Verification messages use the configured messaging provider.
Some services work behind the scenes.
Maps, place search, routes, notification delivery, messaging and hosting use service providers. The website adds no advertising or analytics tracking.
You have a way to leave.
The web deletion form works without the app. Verify your number, confirm the request and keep the reference. Requests are reviewed. At completion, personal data is removed from the live service; limited de-identified or pseudonymous records may remain. Older backups expire under their normal lifecycle, with deletion reapplied before a restored service reopens. Processing is not yet enabled while operational readiness is verified.
This guide complements the full Privacy Policy. For questions about your personal data, contact privacy@tukuride.com
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