Your account. Your choice.

Leave TUKU, without reinstalling.

Request deletion of your TUKU account and associated personal data here. Verify the phone number linked to your account, then confirm your choice. The verification step does not delete anything.

1. Enter your account phone number.
2. Verify the code delivered through TUKU’s messaging provider.
3. Explicitly confirm the deletion request.
4. Keep your request reference and check its status in this session.

What happens next

A verified request enters the review queue. Processing permanently removes the login identity, active sessions, notification tokens, unnecessary profile information, Driver identity and vehicle media, and trip chat. You cannot recover deleted data by signing in again.

An active trip, unsettled cash payment or a specific unresolved case may need to be addressed first. After removing your name, phone, documents, chat and precise trip locations, de-identified trip, payment and audit records remain to preserve completed-trip and financial integrity. They may include dates, service areas, amounts and statuses. These records are de-identified or pseudonymous, not guaranteed anonymous. A documented temporary hold is reviewed while its reason continues. Older backups expire under their normal lifecycle; deleted data must be removed again before a restored system resumes service.

Help with your request

Cannot receive the code, no longer control the registered number, or need help with an existing deletion request? Contact our privacy team. We need to verify your identity before acting on an account request. Reinstalling TUKU is not required.